Microsoft 365 Fundamentals
This course introduces students to Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security.
Students will learn foundational level knowledge of cloud concepts, Microsoft 365 apps and services, security and compliance capabilities, and pricing and support options.
Students will be able to describe and discover the benefits of Microsoft 365 apps and services so that they can apply those learnings and recommend Microsoft 365 solutions that address common organizational IT challenges. Students will learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications.
After completing this course, students will be able to:
- Describe cloud concepts
- Describe Microsoft 365 apps and services
- Describe security, compliance, privacy, and trust in Microsoft 365
- Describe Microsoft 365 pricing, licensing, and support
The Microsoft 365 Fundamentals course is designed for anyone looking to demonstrate foundational knowledge of the available options and benefits gained by implementing Microsoft 365 cloud service offerings.
Students do not need to have any experience with Microsoft 365 before taking this course; however, a basic level of familiarity with computer technology and cloud computing is assumed. The course includes some hands-on exercises that involve working with multiple browser windows, so knowledge and experience with the Internet and browsers will also be helpful.
Learning Path 1
Learning Path 2
Learning Path 3
Learning Path 4
Describe cloud concepts
Module 1: Describe cloud computing
Module 2: Describe the benefits of using cloud services
Module 3: Describe cloud service types
Describe Microsoft 365 apps and services
Module 1: What is Microsoft 365?
Module 2: Describe productivity solutions of Microsoft 365
Module 3: Describe collaboration solutions of Microsoft 365
Module 4: Describe endpoint modernization, management concepts, and deployment options in Microsoft 365
Module 5: Describe analytics capabilities of Microsoft 365
Describe Microsoft 365 security and compliance capabilities
Module 1: Describe the services and identity types of Azure AD
Module 2: Describe the access management capabilities of Azure AD
Module 3: Describe threat protection with Microsoft 365 Defender
Module 4: Describe security capabilities of Microsoft Sentinel
Module 5: Describe the compliance management capabilities in Microsoft Purview
Module 6: Describe the Service Trust Portal and privacy at Microsoft
Describe Microsoft 365 pricing, licensing, and support
Module 1: Describe Microsoft 365 pricing, licensing, and billing options
Module 2: Describe support offerings for Microsoft 365 services